Job Summary
We are seeking a French Bilingual CSR/Data Entry professional for a remote temp-to-hire opportunity supporting customers in a structured insurance contact center environment. This French/English Bilingual Customer Service Representative role is ideal for a detail-oriented customer service professional who enjoys helping customers, managing inbound service needs, and accurately documenting information across multiple systems.
This position offers the stability of the insurance industry, clear processes, supportive leadership, and a team-focused environment where professionalism, accuracy, and dependable communication are valued. The role provides a strong opportunity to build long-term career potential through a temp-to-hire path while working remotely. This is a customer service focused position with no outbound sales responsibilities.
Key Responsibilities
- Handle inbound customer calls and provide professional assistance with questions, concerns, and service requests.
- Support customers in both French and English while delivering clear, accurate, and courteous service.
- Review documentation, complete data entry, and maintain accurate customer records across multiple insurance tracking systems.
- Contact insurance agents and brokers as needed to verify information and support issue resolution.
- Respond to customer correspondence and requests via email using a professional and service-oriented tone.
- Follow established procedures, quality standards, productivity expectations, and documentation requirements.
Compensation and Benefits
- Salary range: $50,000 to $58,000 annually.
- Temp-to-hire opportunity.
- Fully remote position.
- U.S.-based candidates only.
- Candidates located in California, New York, New Jersey, or Ohio are not eligible.
- Customer service role with no outbound sales responsibilities.
Equal Opportunity Employer / Disabled / Protected Veterans
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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